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DWC’s Shipping guide is provided for your convenience. Please feel free to email us with any other questions or comments at customerservice@DanceWearCorner.com. We’ll be glad to help! ShippingWhat is the cut off time for an order to ship out on the day it is placed? We will make every attempt to process all orders received the same day, however, during peak times it may take up to 1-2 business days to process your order. If you absolutely need a product in a hurry or have a specific cutoff date, please provide that information in the comments section of the checkout page and contact us via email or by phone immediately after placing your order. If it is after hours or you receive our voicemail, please leave a message and we will make every attempt to return your call as soon as possible. Please remember that Fedex does not deliver on Saturdays. Unfortunately, we cannot do partial shipments on International orders due to the high cost of shipping. We will ship the entire order when it can be shipped complete. There are many factors that can affect when you receive your purchase. First, is the availability of the item. If the item is in stock, we will make every attempt to process all orders received the same day, however, during peak times it may take up to 1-2 business days to process your order. If you absolutely need a product in a hurry or have a specific cutoff date, please provide that information in the comments section of the checkout page and contact us via email or by phone immediately after placing your order. If it is after hours or you receive our voicemail, please leave a message and we will make every attempt to return your call as soon as possible.. Our shipping department processes orders Monday-Friday. If you place an order Saturday or Sunday, in stock items will generally ship Monday, except for US Federal holidays. The second factor that determines when you receive your item is the shipping method you choose. Keep in mind that packages shipped on Friday for 1-day or 2-day air will not be delivered until the next business day(s). Please contact our customer service office for prices.
If the item you ordered is not in stock, it will usually ship in 3-9 business days. There are some cases when the item is backordered from the manufacturer. These items can take from 2-8 weeks to be delivered to you. We will do our best to give you an estimated ship date based on information we receive from the manufacturer. You may cancel a backordered item anytime before it is shipped. If you have ordered multiple items, we will ship the in stock items immediately. Any backordered items will ship separately at no cost to you. **We are not liable for the non-delivery, delay, or damages caused by the shipping company, weather conditions, etc. However, we will make every attempt to track your package and assist you in the process** The Kissimmee and Clermont, Florida In Store Pick Up option is designed to allow our local customers in the Orlando area and our visiting dance convention and oversees customers to shop online and pick up their orders at one of our retail locations. Thus combining the online and offline experice of The DanceWear Corner. Should you accidentally select this option in error, we will make the adjustment for shipping charges on your order before it is processed. Simple instructions for using the In Store Pick up options:
We will ship to an international address that matches the credit card information. Shipping prices for international deliveries are quoted in real time online when you are in the checkout process. If you are shipping to a military address, you will need to select your APO address from the “State” drop down menu and United States of America from the "Country" drop down menu. Your package is subject to customs, tariff, duty, Value added Tax (VAT), etc. And no, we do not offer the "this package is a gift, wink wink" option. We are not responsible for any lost, stolen or delayed shipments. Please contact your local Postal or Customs agency for help on retrieving your shipments. Our carriers may deem a package as undeliverable for one of the following reasons:
We are unable to reship orders that are returned to us as undeliverable. If you would still like to purchase the items that could not be delivered, a new order must be placed. Unlike our competitors, DanceWearCorner.com does not intentially try to make money on our shipping cost. Our checkout process is set up to give you real time quotes to ship to your location. Prices are based on the weight of your package and where you are having the purchase sent. |
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