DWC Return Policy Returns of acceptable items must be made within 30 days of the shipping date from DWC. Please note that refunds do not include the cost of shipping merchandise back to DWC. All return orders more than $100.00 are subject to a 10% restocking fee. Please allow 1-2 weeks for the processing of your refund. Refunds are typically processed the 1st and 3rd Wednesday of each month. Items must meet the following requirements in order to be accepted for return – no exceptions:
Other items that will not be accepted for return:
Please mail all returns and exchanges to: Return / Exchange Process To return or exchange merchandise by mail, please click on either the return form link above or the exchange form link below and complete the forms online or contact DWC Customer Service for a Return Authorization number. Upon receiving a Return Authorization number, you have 15 days for the merchandise to arrive at our facility. No returns will be honored after the 15 day timeframe. DWC is not responsible for lost or stolen return packages. We recommend using Fedex or UPS. Returns can be made in person at our retail locations for exchange or store credit only – no refunds, no exceptions. This also applies to customers who chose our In Store pickup option. Exchange Policy Exchanges can be made within 30 days of shipment. There is a reshipment charge of $5.00 plus any difference in price on returned items (U.S. Only). International exchanges will be charged actual shipping cost. Additions to your exchange will be considered a new order and require additional shipping charges. Customer must pay for shipping to send merchandise to be exchanged to DWC. Your exchanged item will not be sent until DWC receives your original item and form of payment for reshipment charge. If you require faster shipping, we can charge you for the exchange item, and refund its cost upon receipt of your original item. If you require more than one exchange on the same order, you will be required to pay for all shipping costs on additional exchanges including the reshipment charge. Please mail all returns or exchanges to: The Dancewear Corner 2137 Partin Settlement Rd Kissimmee, Fl 34744 Exchange Form <<<Click there for form. |
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