| How do I place an order? |
There are several ways for you to place an order with DanceWearCorner.com. You can order directly from this website by placing items in our secure online shopping cart. Follow the easy step-by-step instructions to checkout and your order will be placed immediately!
You can order by telephone by calling our toll free order hotline 1-877-846-3338. Our sales consultants will be able to assist you Monday through Friday
11am-7pm and Saturdays 9am-3pm EST. If you receive our answering system, feel free to leave your name and phone number and we will return your call promptly.
You can order by Fax or Mail by clicking here to print a copy of our order form. Be sure to include your payment information and a phone number where you can be contacted if necessary.
Fax your order to: 1-407-846-4112
Mail your order form to:
The Dancewear Corner
2137 Partin Settlement Road
Kissimmee, FL 34744
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| Can I change my order after I have already submitted it online? |
Yes, you can change your order, but only by contacting customer service through telephone or e-mail. Please include your order number when leaving a message or sending an e-mail. Your order cannot be changed through the website if you have already clicked “Place Your Order”, as it has been processed immediately. The only way you will not be able to change your order is if it has already been shipped. In this case, you will need to follow our Return Policy procedures.
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| What do I do if I cannot find the item I am looking for on your website? |
If you are looking for something in particular that is not listed on our site, just call us or send us an e-mail. We have access to all the top rated manufacturers and the most current styles. We will be happy to order anything you need. Our customer service representatives are very knowledgeable about all your dancewear needs and will give you our best price. Special orders are not returnable or refundable.
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| What forms of payment do you accept? |
We accept all major credit cards: Visa, MasterCard, American Express, and Discover. If you prefer to pay by check, you will need to mail it with your order form. At this time, we do not process COD orders. Prices of certain items are subject to change without notice. We strive to keep our pricing competitively low so our customers benefit from maximum savings. However, ONLINE PRICES ARE FOR INTERNET OR PHONE IN ORDERS ONLY. These prices do not apply in our retail locations.
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| Do you charge sales tax? |
We are located in Florida, therefore we only charge applicable sales tax on orders shipped to Florida addresses. The current rate is 7%. Orders shipped outside the state of Florida are not charged sales tax.
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| Do you have a group discount program? |
Yes, if you purchase between $300 and $500 worth of merchandise from us on one order you will recieve a 5% discount on that order. If you purchase $500 or more you will recieve a 10% discount on that order. In order to receive the discount, please Email Us or call 1-877-846-3338 with your order number that you received upon completing the online order and we will make the adjustment to your total.
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| Do you offer wholesale accounts? |
Yes, please Email us or give us a call at 1-877-846-3338.
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| Do you have an Affiliate Program? |
Yes! Are you a dance teacher, studio owner or dance professional? If so, DanceWearCorner.com now offers a unique way for you to get great merchandise and cash rewards absolutely FREE! Sound too good to be true? Think again! As a member of the DanceWearCorner.com Affiliate Program, we give you the opportunity to earn points for each one of your students and friends that you refer to DancewearCorner.com. Those points are good towards free merchandise, gift certificates, and other cash rewards. Click here to learn more about our Affiliate program.
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| What is a To-Order Item? |
Any item that you see the words “TO-ORDER” next to the color or size means that the item is not in stock. It will be ordered from the manufacturer and will ship to you in 1-2 weeks. You may still choose expedited shipping to receive the item quickly after it is shipped to us. Sorry, but TO-ORDER sales are final.
**If you need an item by a certain date, please e-mail or call us. We will be able to better advise you on shipping options based on the manufacturer’s ship date**
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| What does it mean if my item is on backorder? |
Although we keep a large inventory on hand, there are occasions when an item is not available from the manufacturer at the time of order. The item is then placed on back order and we will contact you to give you an estimated ship date based on the information from the manufacturer. You can decide at that time to keep the order active or cancel the item. Back orders can take 2-8 weeks to be delivered to you. You can cancel any time before the item is shipped. If you have ordered multiple items, we will ship the in stock items immediately. Any back ordered items will ship separately at no additional cost to you.
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| What is a Special Order or Request? |
Special Orders and Requests For any items you may not see online please email us or give us a call and let us know what you are looking for. We have access to hundreds of items for teams, recitals and performances and cannot list them all. Sorry, special orders are not returnable or refundable.
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| Why can’t I order a catalog? |
DanceWearCorner.com believes in conserving our forests, therefore we do not have a paper catalog. We also believe since dancewear changes every season, it is more cost efficient not to produce a catalog that has to be changed often. We can then pass those savings on to you by offering our lowest prices possible.
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| What is your return policy? |
Returns of regular items must be received within 30 days of the shipment date for exchange or refund. Please contact customer service for a Return Authorization number before shipping a return. Special orders, To Order Items and clearance items are not returnable or refundable. All refunds are on merchandise only. Shipping charges are not refundable. On all exchanges if you pay the shipping charges to return we will ship the new exchanged item at no cost to you for the first return only,(For U.S. shipping only). If you require more than one return on the same order, you will be required to pay for all shipping costs on additional returns. Returns CANNOT be made in person at any of our retail locations. Please send all returns to:
The Dancewear Corner
2137 Partin Settlement Road
Kissimmee, FL 34744
Returns will be accepted only if the following occur:
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Must be in new condition in original packaging with original tags still attached
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Must be sent postage paid
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Must have a Return Authorization number assigned by us and a copy of the receipt
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Shoes must be returned by inserting the orignal shoebox in a mailing container - this will protect the original box. Shoebox only packages will not be accepted.
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We are not responsible for lost or stolen return packages. We strongly suggest insuring your shipment or ship via a carrier with tracking capability.
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ALL TIGHTS, CD's, DVD's To Order items and Books sales ARE A FINAL SALE!
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| What are my shipping options? |
Our shipping fees are charged in real time when you are at the checkout process. Prices are based on the weight of your package and where the package is being delivered. Below is a shipping chart to give you an estimate of what shipping will cost. Remember, shipping cost may increase or decrease at the checkout based on your location.
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USPS |
Parcel Post(USPS) |
Priority(USPS) |
Express (USPS) |
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Order Weight |
4-5 days |
2-3 days |
1 day |
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up to 1lb |
$2.81-$3.75 |
$3.85-$4.75 |
$17.85-$21.05 |
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up to 2lbs |
$3.13-$4.49 |
$4.05-$5.95 |
$17.85-$21.05 |
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up to 3lbs |
$3.44-$6.32 |
$4.95-$8.85 |
$21.05-$24.20 |
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up to 4lbs |
$3.73-$7.87 |
$5.50-$10.65 |
$24.20-27.30 |
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up to 5lbs |
$3.99-$9.43 |
$6.05-$12.45 |
$27.30-$30.40 |
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FED-EX |
Fed Ex Saver |
Fed Ex 2 |
Fed Ex Overnight |
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Order Weight |
3 days |
2 day |
1 day |
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up to 1lb |
$10.60-$11.90 |
$12.60-$13.90 |
$22.40-$25.25 |
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up to 2lbs |
$11.90-$14.95 |
$13.90-$15.90 |
$25.50-$30.75 |
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up to 3lbs |
$14.95-$16.65 |
$15.90-$17.60 |
$30.75-$36.25 |
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up to 4lbs |
$16.65-$18.70 |
$17.60-$19.80 |
$36.25-$39.75 |
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up to 5lbs |
$18.70-$20.50 |
$19.80-$24.30 |
$39.75-$44 |
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| Do you offer a flat shipping rate on bulk orders? |
Yes. The shipping rates are listed below. The shipping rates listed below are for the contiguous 48 States. Alaska, Hawaii, Puerto Rico, APO and FPO addresses are shipped Priority Mail/USPS and actual shipping cost will apply. All Interntional orders will need to be quoted upon placement of the order. Please note that in order to receive the bulk shipping rates, you will need to place the order via email or by phone.
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4 - 7 Business Days |
2 - 3 Business Days |
1 - 2 Business Days |
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300.01 - 400.00 |
$17.95 |
$51.95 |
$75.00 |
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400.01 - 600.00 |
$21.95 |
$57.00 |
$90.00 |
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600.01 - 800.00 |
$24.95 |
$72.95 |
$111.95 |
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800.01 and up |
$41.95 |
$89.95 |
$138.95 |
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| How do I purchase a Gift Certificate? |
Gift
Certificates are one of the greatest gifts you can get the special dancer in
your life. They are fast, easy, and take the guessing work out of figuring out
sizes or mandatory attire needed for class.
After
clicking on the Gift Certificates Link, there is an easy step-by-step guide
that takes you through the ordering process. Purchasing a gift certificate is
the same check out procedure as placing a regular order, but instead of typing
in a shipping address you will be requested to type in the e-mail address of the
recipient receiving the gift certificate.
You will also get the opportunity to send a little note or message along
with the gift Certificate, similar to sending a card with a gift! Within 24
hours Gift Certificates are e-mailed to the recipient as soon the sender’s
credit card is approved. The
Recipient will then receive a discreet authorized code number to use as payment
when shopping at DanceWearCorner.com. All they have to do is type in the code at
the checkout section.
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| What are your gift certificate policies? |
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Gift Certificates are EMAIL GIFT CERTIFICATEs ONLY! This code CAN NOT be used in any of our stores or retail locations!
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Gift certificates are not redeemable for cash and cannot be returned for a cash refund.
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After you make a purchase, any unused balance will be available to use again on the same gift certificate code.
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If your total order is more than the amount of your gift certificate(s), you will need to pay the balance with a credit card.
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If you have any questions about using your gift certificate, please Contact Us!
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| Can I pay with more than one gift certificate? |
Yes, you may use more than one gift certificate to pay for your purchase, simply type in the code on your Dancewearcorner.com gift Card during checkout. Once you have entered the first card, you will see the first card's total subtracted on your Purchase Summary. There is then another option to enter a second Gift Certificate code for your order.
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| Can I buy something that costs more or less than the card amount ? |
Yes. If your order total is less than the amount on your gift certificate card, the remaining amount will be available on your card for future purchases. If your order total is more than the amount on your Shopping Card, you will need to pay for the balance with additional Shopping Cards or a credit card.
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| Do I have to redeem my points at the first reward? |
No. You can save up your DWC points and redeem them for any reward that you qualify for.
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| Do my DWC points reset after I use them for a reward? |
Yes. Upon the redemption of a reward, your points are deducted from your account.
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| Do I receive points when placing orders by phone and phone in bulk orders? |
No, unfortunately the point program is an automated program linked to the online ordering process. We now have an affiliate program that provide Teachers, Studio Owners and Professional organizations with a unique opportunity to earn points, free merchandise and cash rewards. For more information, Click here to learn more about our Affiliate program,
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| Do you have an Affiliate Program? |
Yes! Are you a dance teacher, studio owner or dance professional? If so, DanceWearCorner.com now offers a unique way for you to get great merchandise and cash rewards absolutely FREE! Sound too good to be true? Think again! As a member of the DanceWearCorner.com Affiliate Program, we give you the opportunity to earn points for each one of your students and friends that you refer to DancewearCorner.com. Those points are good towards free merchandise, gift certificates, and other cash rewards. Click here to learn more about our Affiliate program.
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